Returns Policy

Returns Policy

Please see the following steps guiding you through the returns process. Feel free to contact us at any time should you need assistance at: returns@uncommonn.com 

Just so that you are aware, our returns policy is as follows;

  • You may return your product up to 14 days after receipt. 
  • Returning a product is at your own cost however if the product is faulty, you will be reimbursed for the postage cost of the return [please see faulty product returns section below]

How to return the product?

  • Please send an email to returns@uncommonn.com with your name, the order number, and the reason behind the return.   
  • You will then receive an email from returns@uncommonn.com providing you with the return address for the product. 

Whats Next?

  • We will send you a confirmation email once your product has been received. 
  • Once the product has been received you will be refunded within 7 days

Faulty Product returns: 

  • Send an email to returns@uncommonn.com with your your name, the order number, and what was faulty about the product.
  • You will then receive an email from returns@uncommonn.com providing you with the return address for the product
  • Please send an email to returns@uncommonn.com with an invoice of the postage cost so that we can get that back to you as soon as possible
  • We will send you a confirmation email once your product has been received.